Tuesday, July 2, 2019

Fwd: Executive Leadership Digest


Steve Scott
Leadership Point Radio
San Diego 858.754.9930
New York 646.450.4730
San Francisco 415.857.2364
stevescott@leadershippoint.com

LinkedIn: linkedin.com/in/stevescottceo
Blog: ceounbound.com
Twitter: twitter.com/SteveScott
Facebook: facebook.com/stevescottceo
Leadership Point Radio: leadershippoint.com


---------- Forwarded message ---------
From: N2Growth <no-reply@n2growth.com>
Date: Tue, Jul 2, 2019 at 3:06 AM
Subject: Executive Leadership Digest
To: <stevescott@leadershippoint.com>


The Executive Hub | N2Growth

Where Leaders Come to Grow
    

How to Build a Resilient Company Culture That Will Help Every Employee Thrive

By Jim Kerr

A resilient culture is built one person at a time, winning companies cultivate cultures that enable their people to develop the capacity to recover quickly from difficulties. Resiliency is important to businesses because it's the DNA that enables the company to better anticipate, prepare for, respond and adapt to ever increasing market disruptions, shifts in customer preferences and challenging competitor tactics that can knock a business off its hinges.

Resilient people make resilient cultures. Therefore, each staff member must learn the mental techniques and actions needed for protecting themselves from the potential negative effects of stressors. The degree to which a business weaves this kind of training, thinking and behavior into its work settings determines how quickly a company can recover under pressure.


Resiliency techniques focus on four aspects of performance: mental, physical, social and spiritual fitness – @James_M_Kerr
Click To Tweet


  • The mental practices help with self-regulation assisting people with re-framing thoughts, managing change and self-awareness.
  • The physical practices promote proper sleep, good nutrition and exercise.
  • The social practices emphasize relationship management, team member connectedness and communication.
  • The spiritual fitness practices are about core values, guiding principles and purpose.

Once people are taught or reminded of the importance of developing and using resiliency-building behaviors, a community of resilient leaders result. It is through that community of leaders that the culture shifts.

Johnson & Johnson, for example, exploits the concept with their Human Performance Institute's Corporate Athlete Resilience Program. According to the company:

"Corporate Athlete Resilience takes a holistic, science-based approach to sustainable behavior change, enabling people to understand different types of stress, recognize how to best respond to stress productively, and learn how to train to build resilience every day so they can recover, adapt and grow from stress."

 

Ultimately, this commitment will shift the company's culture over time. On balance, it will make Johnson & Johnson a more resilient organization.

How To Begin to Make The Commitment to Resiliency

There are several steps that I advise my clients to take in order to promote resiliency within their businesses, including:

  1. Build a Program: You have to show commitment by establishing an ongoing program that delivers the needed tools and techniques to help your team become more resilient. Besides my own, there are myriad companies, which offer this kind of training. Find one that you like and co-create a program that you want to offer to your staff.
  2. Provide The Training: Once the program is designed, be sure to offer the training on a regular basis. I've found that offering training quarterly with a rolling admission enables your people to self-select a time to participate that works for them.
  3. Reinforce Behaviors: Nothing helps the training stick more than coaching. If you provide your senior team with coaching following their participation in training you will help them continue to practice and develop the techniques that were taught. Our program offers coaching as part of the offering, for example.
  4. Measure Results: After several training sessions have been delivered, it's wise to survey participants and ask them if the training has been put to use and has made their lives better. If the results suggest that it has, you know that you're in the midst of shifting your culture for the better.

Continue to drive the program until all staff members have been able to attend. You can offer refreshers periodically after that to enable new hires to get the training and to continue to reinforce your commitment to resiliency.

To close the circle, a resilient culture is built one person at a time. When you change the way you think (beliefs), you change the way you believe (expectations), you change expectations (attitude), you change attitude (behavior) and you change behavior (performance). When you change behavior, you change the culture.

This article was originally featured on Inc.com

The post How to Build a Resilient Company Culture That Will Help Every Employee Thrive appeared first on The Executive Hub | N2Growth.


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Fwd: The exact pitch strategy I’ve used since 2001




Raise the stakes, establish consequences, and watch your deals close faster.

Creating a sales pitch is hard, especially when you're busy doing other things, like ... 

  • running a company,
  • spending time with your family,
  • exercising,
  • and just living your life.


The good news is that a powerful pitch can (and should be) be pretty much formulaic.

And ... here's the formula:

Steps 1-3:

Step 1. Paint an exciting big idea that solves a problem,
Step 2. Outline the obstacles that prevent your big idea from happening,
Step 3. Then show how you're an expert in overcoming those obstacles.

Next, you have to ask for the money.

[almost every post on my Instagram will help you perform step 1, 2 or 3 above, check it out sometime!]

To create a truly powerful pitch ... 

Let me share with you one of the most important things to get right:

RAISE THE STAKES.

Because NOBODY cares what you have to say until you raise the stakes.

But how do you go about building powerful stakes?

"Raising the stakes" is the art of providing information that increases the importance of your idea in the listener's mind.

For example, last week I got an urgent call asking me to speak at a luxurious resort in Mexico.

They needed me there in less than 24 hours and told me 300 people and a large check would be waiting for me to arrive.

"YES," I answered before I knew what I was saying, "I will be there for sure."

I hung up the phone, booked tickets for myself, my wife, and my 5-year-old son, and started packing immediately.

There was only one flight that would get me there on time, it was $5,800 for three of us and it was leaving in exactly 3 hours and 20 minutes ... this was going to be close.

We finished up breakfast, threw vacation clothes into suitcases, and dashed out to the curb to catch our Uber XL. I did the math in my head and calculated that—if traffic wasn't too bad—we'd be at the airport just in time.

We didn't have a moment to waste.

And then... I looked at my phone to see why the driver hadn't arrived.

While I wasn't looking ....

THE UBER HAD CANCELLED ME.

Merde!

I quickly order another car. "No Uber XL currently available in your area," it said. "Estimated wait time: 25 minutes."

Arrrrrggggh. This was turning into a catastrophe.

My bags were packed, I was standing on the curb with my family, and the clock was ticking. This wasn't just about the money or surprise 8-day vacation adventure, it was about my commitment to be there to speak. I had made a promise to these people. I was going to keep it...somehow.


-------------

What you can see from my true story above, "Raising the stakes" is the art of providing information that increases the importance of your message in the listener's mind.

For example, a cancelled Uber isn't a big deal on its own ... until you know that this Uber was my only hope for making it to a speech and there were 300 people counting on me to be there and my reputation was at risk. Now the Uber suddenly becomes more important. The stakes have been raised with this additional information. 

There are three main things you can tell someone in order to raise the stakes:

1.    Money will be won, or lost

2.    There is a ticking time bomb
(A ticking time bomb connected to your buyer's key problem is a great way to immediately boost tension and raise the stakes. Your buyer may have an important goal they need to achieve, but why not make things a little bit more interesting by suggesting a time limit in which they have to achieve it?)

3.    An important reputation may be damaged or lost.

Stakes like these create attention, intrigue and emotional connection.

For instance, I haven't told you whether I actually made it to Mexico on time or not. You have to keep reading to find out.

How Can You Tell If Your Story's Stakes Are High Enough?
You may be able to tell on instinct that your story's stakes aren't high enough.

Here's a simple test:

  • What will happen if your customer fails to achieve his goal?
  • What are they risking by waiting to decide ... what might they lose?
  • What if they pick the wrong solution to their problem?


What To Do To Raise Your Story's Stakes

There are several ways you can go about raising the stakes of any sales presentation. I listed three above. Most importantly, you must ensure that everyone at the table has Consequences – even you.

Every choice made at the meeting must have consequences, and sometimes these consequences will be negative.

For example, if I am giving a presentation and the audience isn't engaged, I highlight this behavior and introduce consequences by saying, "guys, if this isn't right for you, I can take my toys and go home. I'm super busy and none of us have to waste time on kabuki theatre."

Here's the ultimate raise the stakes script that will work in every situation:

"I have about 45 minutes set aside to talk about your problem today, and I  will suggest the best way to solve it.  By the end of that time our goals should be to decide that we will take steps to work together or, sorry, there's no way to sugar coat this, or we won't, but let's commit to each other that we aren't going to end on a 'maybe'. Our team is super busy this time of year, and I know you are as well. Let's make the most out of our time together, it's really a big commitment of time here, so let's both work to get to a solid yes/no."

By the way, I did end up making it to Mexico—barely. It was a great crowd and a fun time. If you need a speaker for your next event, please give me AT LEAST a few weeks notice!

DO YOU WANT TO BE PART OF A PILOT GROUP WHERE I WORK WITH YOU 1:1 TO CREATE A PITCH FORMULA?

I haven't properly announced the details yet, but I will next week.  I don't even have the signup page posted yet, and I'm only accepting 12 companies.

If you want to jump to the front of the line, you can reserve an interview here. I'm only looking for solid people in great companies that I can invest in and help grow fast.



Oren
OREN KLAFF's PILOT GROUP

7.2.19
First applications get first chance at participating.
CRUSH YOUR 2019 REVENUE TARGETS THE OREN KLAFF WAY
YOU NEED TO SELL YOUR PRODUCTS AND IDEAS to  skeptical buyers. It's one of the hardest jobs in business, so when it's time to really Go Big, use my formulas to get attention, to frame your thoughts, and convince others to buy. 
JOIN PILOT
DID SOMEONE FORWARD YOU THIS NEWSLETTER?

I'm an investor and I help buy & sell companies. If you're selling (or raising money) you can reach me here. My observations about people and how they buy from each other led to the book   Pitch Anything. I take the time to share these stories with you in recognition that it may give us a reason to connect. To receive my weekly email, click the link at right. 

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Monday, July 1, 2019

Fwd: Language Mentors: Lindie Botes (Globetrotting YouTuber, Speaks 10 Languages)



---------- Forwarded message ---------
From: Benny Lewis <benny@fluentin3months.com>
Date: Mon, Jul 1, 2019 at 9:06 AM
Subject: Language Mentors: Lindie Botes (Globetrotting YouTuber, Speaks 10 Languages)
To: Steve <stevescott@techacq.com>


"The point of learning a language is communication. You'll most likely be understood even if you have bad grammar." – Lindie Botes


Hi Steve,

Language Mentors is our new feature where we get inside the minds of polyglots, world travelers, language learners and even folks from outside the field of language learning.

We ask them for the inside scoop on what it takes to learn a new language, fast (in as little as 90 days).

We're honored to have interviewed Lindie Botes for our first feature in the series.

Lindie with a tiny Mt Fuji in the background

Born in South Africa, Lindie has lived in France, Pakistan, the UAE and Japan.

Lindie speaks 10 languages (to varying levels), including Afrikaans, English, French, Korean, Japanese, Mandarin, Vietnamese, Malay, Arabic and Hungarian. You can find her on YouTube, where she shares language learning tips with her 100,000+ subscribers.


What Are the Top Three Activities You Would Advise to Have a 15 Minute Conversation in a New Language After 90 Days?

  • Make sure you have a natural pronunciation down. I do this by listening to a language a lot before I dive into studying it full-on. The more natural I sound, the easier it is to feel confident and be understood.
  • Learn the most used vocabulary in context, and focus on vocabulary you are interested in and would want to have a conversation about
  • Make your own sentences using new vocab learnt and get them checked by native speakers

What Are Your Top Three Pearls of Wisdom for Language Learners?

  • Don't focus too much on accurate grammar in the beginning. The point of learning a language is communication. You'll most likely be understood even if you have bad grammar.
  • Don't underestimate how important correct pronunciation is. Sounding natural makes you come across as more fluent than you may be.
  • To reward yourself and stay motivated, keep track of your progress. This will help you when you feel like you are not getting anywhere.

What Are Your Top Three Favorite Cities?

  • Tokyo, Japan: I used to call this city home for a while and love that there's always something new to do and see.
  • Taichung, Taiwan: for the beautiful nature and cute cafes.
  • Johannesburg, South Africa: because of how metropolitan, multilingual and international it is. Whilst still retaining unique South African flavour.

Lindie giving a talk on language learning at the South African Department of International Relations and Co-operation

What Are the Top Three Ways You Keep Yourself Motivated During an Intensive Language Mission?

  • Remind myself why I'm doing it and focus on my goals
  • Remind myself that I'm not getting any younger and I might as well study now rather than later
  • Do something fun in the language like watch a movie or call a friend

If You Were Going to Try the Add1, What Are the Top Three Languages You Might Attempt to Learn?

  • Hokkien because of its prevalence in Singapore [Editor's note: Lindie lives in Singapore at the moment]
  • Malay for the same reason
  • Thai because I've always given up soon after starting

What Are Your Top Three Favorite Places to Practice Speaking a Target Language?

  • Phone calling apps where you can speak to someone without seeing their face
  • Social media set in my target language
  • Approaching unsuspecting strangers in public places once I get over my shyness

What Are Your Top Three Favorite Study Tools When You First Start Learning a Language?

  • Radio apps to hear the language as much as possible
  • Good old fashioned textbook to keep my studies on track
  • A trusty online dictionary, like Naver which I use for Korean and Chinese.

What Are Your Top Three Favorite Places for Studying a New Language?

  • My desk, with lots of stationery and notebooks
  • On the train, listening to podcasts
  • Chatting to friends in coffee shops

Lindie's Chinese notes.

What Are Your Top Three Favorite Memories of a Language Win?

  • Being able to intern at a Japanese company. I realized that although I'm not fluent, my Japanese is good enough to get by in an office
  • Acting as an impromptu translator between my Korean and Indian housemates in Singapore
  • Being on South African news and teaching the presenter how to say something in Japanese

Here is Lindie's Top Content for Language Learners

Lindie's videos are full of helpful, interesting content for language learners. She give practical tidbits on how to become a polyglot. This is her video which answers the age-old question, "How long does it take to be fluent?"

She also shares heartfelt videos about the trials and tribulations of language learning like this one.

And she shows her audience how to plan for success.

Thank You Lindie! -- And Over to You

A big thank you for Lindie for sharing her thoughts and winning strategies with us. Which of Lindie's tips resonate most with you? Hit reply and let me know!

To learn more about Lindie, you can visit her YouTube channel or her website.

I hope you like this new feature! I'll be sharing more Language Mentor emails over the coming weeks, so please let me know what you think of them.

Happy language learning!


Benny

P.S. Want to learn a new language in 90 days? Come join us in Add1.



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