Micromanagement can derail meetings at all levels of your organization. For the Board of Directors, it can be especially insidious because it absorbs the time which could have been spent on more far-reaching and strategic discussion topics. For many Directors, micromanaging is often thought of as inconsequential; a little bit of fine tuning here and an extended discussion there. It has all the hallmarks of a thorough and prudent Board member securing down the fact and details. But this tendency to lean into operations can be distracting for the rest of the Board and symptomatic of a lack of separation between governance and management. How do you stop micromanagement in its tracks? How do you ensure you don't fall into micromanagement yourself? How do you direct the Board's discussion back to what is most important? Here are some pointers that we have found make a difference… 1. Identifying micromanagement Micromanagement appears in various guises in most Boardrooms. If we understand what micromanagement is, then we can identify when we do it ourselves, or change the dynamics of the Boardroom so that others are less likely to micromanage. Our definition of micromanagement is: when there is a lot of operational detail being discussed without any strategic or visionary focus behind it. 2. Refocusing your Board Micromanagement is the single biggest distraction that prevents the Board from delivering high performance. It distracts the Board from its real purpose. The first step in minimizing any drift toward micromanagement is refocusing Directors on the vision, strategy and always looking at creating the future for their communities so they don't get sidetracked on pet projects, immediate issues or inconsequential minutae. 3. Act as if you were the Chair If you are willing to emulate the behaviors and mindset of a great Chair, you will find the behavior in your Boardroom will begin to change. Even if you aren't the Chair. Refocus everyone towards the vision and strategy, call out behaviour that is disruptive, ensure everyone has their point of view expressed, summarise key discussions, explore other possibilities and all the other hallmarks of a great chair. 4. Powerful questions to transform Boardroom discussions Incredibly powerful questions can be used to minimise micromanagement tendencies, and open up Boardroom conversations so they focus on strategy and vision. These questions can be as simple as: "What is the strategic issue for us behind this event/comment/story…" and "What would be the 2 key metrics here that would show us what we need to know as Directors?" (Continue reading below...) |
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